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In This Issue:
SmartCaps® for Non-Insulation Certified Can Lights
There are basically two types of can lights as far as evaluation for insulation enhancement is concerned:
Most IC can lights are marked as such inside the can and may be checked from inside the house. Typically, you can see the IC designation by removing the bulb and the trim ring inside the can light and shining a flashlight up inside and viewing the sticker attached to the can. Just look for IC on the label.
Typically, IC can lights are finished in an aluminum color and have NO holes or slits in the side walls of the can. Non-IC lights are typically white in color and DO have holes or slits in the side walls of the can so heat can escape from the can.
Most can lights have a thermal cutoff switch that shuts off the light at 150 degrees Fahrenheit. This switch automatically resets itself when the temperature inside the can light cools down.
When installing insulation where there are Non-IC can lights, there are two important considerations.
Sealing Can Lights with Recessed Airtight Baffle Trims
Sealing the can light may be done from inside the house. Using a Recessed Airtight Baffle Trim, simply follow the instructions below.
The Dispatcher Sells Too
Flight controller, drill instructor, traffic cop, mental health counselor...welcome to the word of the HVAC dispatcher. Anxious customers, impatient customers, angry customers (the happy ones rarely call) not to mention the varying moods of technicians, comfort advisors and managers all make up their typical day. It seems that more women than men have this job; likely because they can handle the multi-tasking and the stress better.
I don’t know about you but the thought of answering the phone with a cheerful, enthusiastic voice about a hundred or two times a day, every day, every week, all year, every year is not attractive to me. It’s downright frightful.
I hope you appreciate your dispatcher and you tell her so... often.
She has another very important job and that’s setting the “sales stage” for the technician and the comfort advisor. I believe these things, done well, will increase sales and close rates. Here are some tips:
Folks, this is part of the sales process that often gets overlooked and no one is better to set the sales stage for the comfort advisor than the dispatcher.
Owners and comfort advisors, please go over to her right now and tell her how much you appreciate her!
Attic Stairway Insulators
Owens Corning Attic Stairway Insulator is comprised of durable PINK FIBERGLAS® insulation and tough, highly reflective foil for attic stair openings. The product is light weight and easy to install and remove. It is very quick to install this product, as well as reducing heat loss in the winter and heat gain in the summer. The Attic Stairway Insulator is available in one standard size (25 1/2 in. x 54 in.) to fit most attic stairwell openings and provides an average R-value of 10, when installed properly. If a stairway opening is larger than standard size then an Owens Corning PINK Cap® should be used. Contact your Specialty Comfort AttiCat® consultant to order.
Questions? Ask us!
Do you have questions about best practices, installation procedures, advertising and marketing, or anything else related to AttiCat®? We’re here to help!
We have setup a Question and Answer system in the protected Dealers area of our website, so login and post your question. You might just find some other useful info there as well!
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